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  • What are your opening times?
    Monday to Saturday 8.45am - 5.30pm Sundays 10.00am - 4.00pm Bank holidays / Christmas period will vary - please check our home page or socials for updates. Find us at- Karpet & Furniture Kingdom Whapload Road Lowestoft Suffolk NR32 1UR Large free carpark Wheelchair accessible Toilets
  • Do you offer Interest Free Credit?
    Yes we do. We offer this in store only. We have two options; 0% APR Finance options and clearpay in store. ---------------------------------------------------------------------------------------- Offering up to 2 years 0% APR finance , with low deposit options. Minimum spend applies. Finance offered by V12 Retail Finance. Karpet Kingdom offers credit products from Secure Trust Bank PLC trading as V12 Retail Finance. Credit is provided subject to affordability, age and status. Minimum spend applies. Not all products offered by Secure Trust Bank PLC are regulated by the Financial Conduct Authority.You will receive separately terms and conditions when using this payment option. Karpet Kingdom Limited are regulated by the Financial Conduct Authority; registration number 711248. We do not act as the lender. You can check this information on the FCA register by visiting www.fca.org.uk/register or by contacting the FCA on 0800 111 6768. We’ve partnered with Clearpay so you can now pay in 4 whenever you shop with us. Just choose Clearpay when you checkout, App, Authorise, Tap; then pay it in 4 interest-free instalments. Clearpay is unregulated credit. Use responsibly. T&Cs & late fees up to £24 per purchase apply clearpay.co.uk/terms How to use clear pay can be found here https://www.clearpay.co.uk/en-GB/in-store Karpet Kingdom Limited is authorised and regulated by the Financial Conduct Authority and is the broker and not the lender. Our FCA registration number is 711248.
  • Why can't I order online?
    We believe in the massive benefit of in-person experience of touching and testing your new purchase, alongside our friendly team who can give you advise on your new home interior when needed. We still more products to add to the website and our in-stock immediate delivery sofa range is always changing so we always recommend a visit to us in store to see the full range.
  • Do you offer click & collect?
    We offer same day collection on all in stock ranges; from carpets, flooring, underlay, sofas, furniture, beds & more! At this time you cannot purchase online but we welcome you to store to order and collect on the day. We can take telephone orders if you cannot get into store.
  • Can you recommend a carpet cleaning service?
    Unfortunately we do not offer or recommend any carpet cleaning services. Most carpet manufactures have floor care guides on their websites you can access.
  • Download Carpet Care leaflet here
    You can download our Carpet Care Leaflet here. You can also visit the manufactures website as many have additional information.
  • Is there a charge for delivery?
    We offer FREE local delivery within 25 miles of our store, covering Suffolk & Norfolk. If you are outside of the area than this we offer a courier service which charges will apply. Please contact us with your order details and deliver address so we can obtain the best price.
  • How long is delivery wait on sofas, furniture & beds?
    Good news! If you have selected from our in-stock ranges, generally we can book in delivery with our in house delivery team within 5 working days. In busy periods like pre-Christmas and our sale events this can be increased. Do ask in store to see when we are delivering to your area. We deliver within 25 miles of store (NR32 1UR) covering Suffolk and Norfolk postcodes. If you are ordering a bespoke special order item (eg sofa suite where you have selected the fabric and optional extras, or mattresses) these are dependent on the manufacturers production and delivery times. We would expect your order to be delivered to us within 20 weeks*, in the majority of cases it is much sooner than this. Once you order has arrived with us we will contact you to book in delivery of your order. *approximate time - Please speak to your sales advisor to check on delivery updates
  • Will you assemble my order?
    Currently only sofas, divans and headboards are included as standard. Majority of cabinet furniture comes pre-assembled. Please do check in store at time of ordering. For self-assembly products, unless you have added this service (fees apply) when placing your order, this is not included.
  • What will happen to my old sofa or bed?
    We offer a disposal service, where we will collect your old product when delivering your new item. This service will need to be added to your order (charges apply) please ask our sales advisors for pricing.
  • Can you measure my home for new flooring?
    Yes we offer a free in-home measure service. Let us professionally plan you new flooring and offer expert advise when you need it. No obligation. Covering Norfolk and Suffolk area. Call today to book in 01502 516781
  • Do you offer a fitting service?
    Yes we offer a fitting service. Our fitters are highly skilled and specialise in carpets, vinyl and LVT laying. If you are interested in our fitting service please contact us to book your free in-home measure.
  • Can I buy from you and DIY fit myself?
    Yes, we have a large in-stock range of carpets, vinyl's (both from the roll and remnants) and fitting accessories; underlay, adhesives and door trims ready to go! All of which you are welcome to order and collect. We can also arrange delivery of your items if needed. Simply pop in with your sizes and we will be happy to help find your perfect flooring. Did you know most carpet remnants can fit in the boot of your car? All our remnants are rolled to keep them in the best condition but for a short while they can be folded for transport. We recommend you then re-roll the flooring once you get it home.Once you have cut into your flooring you will no longer be able to return it to us, so please check your flooring carefully before you DIY fit.
  • How do I care for my new flooring?
    Most flooring manufactures have their own flooring care guides on their websites which we recommend you reading. We also sell floor cleaning kits in store from leading names such as Karndean Design Flooring. We always recommend a doormat to trap as much dirt from entering your home. We sell individual door mats and matwell ribbed / coir from the roll cut to size.
  • Download our Carpet Care Leaflet here!
    You can download our Carpet Care Leaflet here. You can also visit the manufactures website as many have additional information.
  • Do you supply and fit commercial flooring?
    Whether you're looking for carpet tiles, R10 sheet vinyl, Safety flooring, or LVT for your factory, office, school, new build home, or renovation project, we have you covered. Our dedicated commercial flooring team is here to help you choose the right flooring for your needs and budget, and to ensure that your installation is completed to the highest standards. ​ To contact us, simply fill out our online contact form or give us a call on 01502 516781. We'll be happy to answer any of your questions and to provide you with a free no obligation quotation. Trade enquiries welcome - We welcome trade enquiries for collection or delivery only orders for all types of flooring (Carpets, Carpet Tiles, Vinyl's, LVT, Safety flooring, Artificial grass), underlay, adhesives, latex screed, and fitting accessories such as door matting, door bars, capping, coving and more. We hold stock of most items so immediate collection is available 7 days a week. Some of the most common types of commercial flooring include: Carpet tiles: Carpet tiles are a popular choice for commercial flooring because they are durable, easy to install and maintain, and can be replaced individually if damaged. Carpet tiles are also available in a wide variety of styles and colors, making them a versatile option for any commercial space. R10 sheet vinyl: R10 sheet vinyl is a slip-resistant vinyl flooring that is ideal for areas with high foot traffic, such as hospitals, schools, and offices. It is also easy to clean and maintain, making it a low-maintenance flooring solution. Safety flooring: From leading name such as Altro and Polyflor, these are waterproof and slip-resistant flooring that is ideal for wet areas, such as bathrooms, kitchens, shower wet rooms, doctor surgeries, tearooms and more. It is also easy to clean and maintain. We offering capping and coving installtion for these products. LVT (luxury vinyl tile): LVT is a high-end vinyl flooring that is available in a wide variety of styles and colors, including those that mimic the look of natural materials such as wood and stone. LVT is durable, easy to clean and maintain, and can be installed over most existing subfloors. Sub-floor preparation- Ensuring your sub-floors are suitable for laying flooring, we offer screed and plyboard sub-floor preparation service.
  • Contact us
    Call our friendly team on 01502 516781 Use our contact form Socials - Facebook or Instagram
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