HOW TO TACKLE STAINS
Do it right ... Do it quickly! Accidental spillages on carpets are an unfortunate fact of life and no carpet is totally stain-proof. Remember the golden rule that instant treatment can mean instant cure.
NEVER EVER RUB - but always blot to a damp dry state. Liquid spills should be soaked up immediately with absorbent tissue, preferably white, or a clean, dry cloth. Avoid excessive rubbing and always work from the outside edges of the stain into the centre to avoid spreading. Use a blunt knife or spoon to gently scrape away any solids.
BLOOD, CHOCOLATE, EGG, ICE-CREAM, GLUE, GRASS, GRAVY, FRUIT Scrape up excess with a blunt knife. Make up a solution of one teaspoon of neutral detergent to 500ml of warm water, starting at the outer edge of the stain and blot dry. Follow with an ammonia solution of one tablespoon of household ammonia to 100ml of warm water, work from the outer edge and blot dry. Do not rub. Always test a small ‘out of the way’ area of your carpet for colourfastness prior to tackling the stain.
MILK, SOFT DRINKS Blot up the surplus spillage. Make up a solution of one teaspoon of neutral detergent to 500ml of warm water, start at the outer edge of the stain and blot dry. Follow with an ammonia solution of one tablespoon of household ammonia to 100ml of warm water, work from the outer edge and blot dry. Do not rub. Always test a small ‘out of the way’ area of your carpet for colourfastness prior to tackling the stain.
FATS, SHOE POLISH, LIPSTICK, OIL, NAIL POLISH, TAR, VOMIT, WAX, GREASE, CHEWING GUM Scrape up excess with a blunt knife. Use a branded proprietary dry cleaning solvent. Followed by a solution of one teaspoon of neutral detergent to 500ml of warm water, add one teaspoon of white vinegar then work the solution from the outer edge and blot dry. Do not rub.
For more persistent or unusual stains contact a professional carpet cleaner.
CARING FOR YOUR CARPET
VACUUMING Regular vacuuming is the best way to prevent trampled dirt from wearing away the fibres of your carpet. Most new carpets will shed a small amount of loose fibres and these should be removed by vacuuming. Your new carpet should be maintained regularly and we suggest you vacuum at least twice a week. Loop pile carpets, particularly Wool Berbers, should not be cleaned with a vacuum which has a beater attachment - this can cause excessive fluffing and matting - this type of carpet should be vacuumed with the suction head only. Entrance mats and barrier mats will reduce the amount of dirt carried on to your carpets from outside the home, but please remember that these mats must also be cleaned regularly.
SHADING All cut pile carpets, particularly plain or tonals, are liable to shading – that is to show light and dark patches due to uneven crushing of the surface, commonly known as “pile pressure”. No care on the part of the manufacturer can avoid this tendency which is inherent in all pile fabrics. It is not detrimental to the wear of the carpet, nor is it a defect.
FLATTENING All carpets are subject to flattening in varying degrees. Flattening is caused by the compression of the pile by footwear and furniture. Heavy furniture may crush carpet pile, so wherever possible use castor cups. Furniture should not be dragged across a carpet. Try to rearrange your furniture occasionally to avoid uneven wear. Regular vacuuming will help to alleviate flattening, bringing the pile back up to its normal position.
FADING Today, almost all of the fibres and dyes used in making carpets exhibit excellent properties of colourfastness to sunlight. However, all carpets are subject to a degree of fading with age but this is generally unnoticeable over the years. Carpets fitted in extremely sunny rooms with large windows can be protected by drawing your curtains or blinds during periods of strong sunlight.